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Global Head of Supply Chain Management
Dublin, Ireland
Supply Chain Management

​​Vistatec has been facilitating global content and product release services for clients worldwide since 1997. Considered one of the world's most progressive and innovative localisation solutions providers, Vistatec is widely recognised for quality and technical competence. We are extremely results oriented and always place emphasis on our clients' fundamental business objectives: driving global revenue, increasing profitability and taking out unnecessary cost. As a result, 38 of the world's 50 largest software companies have chosen Vistatec for their localisation needs and our record for client retention is unrivalled in the industry.

​The Head of Supply Chain Management will have full responsibility for supplier and freelance operations globally, in a manner that is consistent with the Company's overall goals and strategy.  This role is will suit an ambitious leader looking to join a dynamic and growing Company where you can inspire and be inspired. 


Provide leadership to the global Supply Chain Management team:

            • Provide clear vision on form and structure of team required to deliver upon service excellence in Supply Chain by ensuring  robust, quality, scalable and cost effective solutions are provided.
      • Global team management and development ensuring departmental objectives are met; driving process improvements by continually reviewing performance and identifying opportunities to improve services, taking all stakeholders into account.
      • Promote the organisation's mission statement and corporate goals to SCM team, ensuring that Company goals are aligned with individuals and that high performers recognised and rewarded and that poor performance addressed.

Responsible for Capacity Planning across the supply base:

    • Full understanding of the service offerings of the existing supply base on an ongoing basis.
    • Assess current and future supplier requirements by understanding the needs of existing and prospective clients on an ongoing basis.
    • Ensure our Supply base is continually being added to, to meet the changing needs of our business.
    • Ensuring that KPI information regarding Supply Chain capacity is made available to Production and that where appropriate action plans put in place to address concerns.
    • Ensure all requests for suppliers and freelancers are allocated and responded to in a timely manner.

Recruitment of suppliers and freelancers to meet the evolving needs of the business:

    • Develop and implement and effective recruitment strategy capable of meeting capacity requirements.
    • Oversee targeted recruitment drives that arise for specific locales and / or specific verticals working with other members of the SCM Team, Sales Teams and Productions Teams.
    • Develop and implement and effective selection process which includes screening, testing and selection of all potential resources to ensure they meet the expectations of the service delivery teams in a timely a manner.
    • Manage the development, maintenance and evaluation of supplier tests on an ongoing basis to ensure they continue to identify the right resources.

Strategic Supplier Relationships

    • Identify suppliers who meet targeted budgetary guidelines, negotiate rates and other work arrangements with new suppliers and identify opportunities to develop strategic pricing models.
    • Ensure all new suppliers and freelancers sign all Terms and Conditions and that we apply best practice when it comes to contract management of the supply base.
    • Maintain awareness of industry standards, practices, tools and resources regarding suppliers and propose revisions to company strategy, operation and policies accordingly.

Support sales staff with the supplier requirements in client proposals and manage the test translation process within the SCM team.

Oversee the provision of buy rates for all proposals going to current and prospective customers;

Attend regular Client/Sales/Production meetings where required and be an escalation path where issues arise.

Evaluate and maintain data integrity of SCM databases, records, templates, instructions, training materials, procedures and other documents relating to Suppliers.


  • Third level qualification in Language or related field
  • Thorough knowledge of the Localisation industry
  • A minimum of 5 years industry experience at executive level and at least 3 of those in procurement / vendor management roles
  • Strong financial management experience; Understand business implications of decisions and demonstrates knowledge of market and competition
  • Strong organisational skills with ability to multi-task, prioritize and work independently with minimal supervision
  • Detail orientated, analytical and ability to make effective decisions
  • Excellent communication, negotiation and interpersonal skills with the ability to mediate, negotiate, and resolve conflicts constructively
  • Ability to work well in a team-oriented, collaborative, cross-functional environment
  • Working knowledge of various computer-aided translation tools
  • Ability to think strategically and develop innovative strategies and solutions to achieve organizational goals
  • Problem solver , results orientated and customer focused
  • A second language would be beneficial but not essential.