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Linguistic Project Manager-Dublin
Dublin, Ireland
Global Operations
Full-Time

​​

​The Role

The Linguistic Project Manager will be involved in all aspects of interfacing with client companies, scheduling and costing review projects, defining process and managing a virtual team of reviewers.


RESPONSIBILITES

  • Ensuring that the client receives superior standards of project management and customer service at all times
  • Delivering all projects on time and within budget in accordance with client requirements
  • Preparing proposals and quotations
  • Monitor on-time deliveries and ensure successful completion of linguists' tasks
  • Budget monitoring – monitor time allocation, time spent, logged time etc.
  • Provide troubleshooting to the linguists on the program (tools, processes, responsibilities etc.)
  • Manage the linguist community, monitor their performance, supervise them, identify where correction is needed and follow up accordingly
  • Provide support, advice, guidance to the linguists in their daily tasks
  • Ensure consistency across the program, suggest and share best practices
  • Initiate process improvements, develop the program further
  • Provide support and partnership to the program counterpart on the client's side
  • Interact, communicate and collaborate with various stakeholders - regular meetings, sync-up calls, status updates etc.
  • Status reporting customized to client needs
  • Provision of business intelligence, quality & productivity metrics customized to client needs
  • Running project kick-offs and post-project analysis initiatives
  • Hosting conference calls between translators and reviewers
  • Working with the client, reviewers and translators on quality improvement initiatives
  • Troubleshooting and helping to set standards and processes and continually making recommendations to improve process and maximize efficiencies where possible
  • Central handling of queries and support requests
  • Capacity planning for internal & external resources
  • Working with Vistatec specific applications
  • Learning and working with client-specific tools
  • Reassignments
  • Systematic check of project assets to address issues proactively
  • Query delegation
  • Video conferences with clients and other members of the team

​​DESIRED SKILLS AND EXPERTISE

  • Degree or Masters in Translation, Business or relevant field
  • A minimum of 5 years project management experience working in Localization
  • Experience managing a team of onsite and offsite linguists
  • Excellent communication and interpersonal skills
  • Problem solver with excellent planning and organizational skills
  • Excellent attention to detail and customer service skills
  • Ability to work under pressure in a deadline driven environment
  • Fluent English plus a minimum of 1 other language is advantageous
  • Excellent financial awareness, enthusiastic and hard working
  • Knowledge of standard CAT packages (Trados, SDLX, Catalyst etc)
  • Knowledge of GMS systems