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Linguistic Project Manager
Dublin, Ireland
Global Operations
Full-time

The Opportunity

With offices all over the world, Vistatec is growing fast as the demand for global content increases. We are always looking for motivated, innovative and hard working individuals to build on our success. People that join our global team get to share in our reputation of being a globalisation industry leader, second to none when it comes to technology, reliability and customer experience. We work with some of the world's most admired organisations and our people get to play a part in their success, as we make it possible for them to bring their products and services to global markets quicker than ever before.

At Vistatec, we promote an environment of creativity, innovation and collaboration and we are passionate about customer service. Our people get to work with cutting edge technologies, process optimising workflows and an organisational culture that knows no boundaries. We work hard and are rewarded well. We enjoy flexible work practices allowing us serve our global client base to the highest standards whilst maintaining a healthy work life balance. We are proud to have one of the highest staff retention rates in the industry. This role will suit someone looking to join a dynamic and progressive company where you can learn, grow and succeed.

​​​The Role

The Linguistic Project Manager will be involved in all aspects of interfacing with client companies, planning, scheduling and costing projects, defining processes and managing a virtual team of language resources within the Language Review Services group.


​​​Responsibilities

  • Ensuring that the client receives superior standards of project management and customer service at all times
  • Deliver all projects on time and within budget in accordance with client requirements;
  • Prepare proposals and quotations
  • Monitor on-time deliveries and ensure successful completion of linguists' tasks
  • Budget monitoring – monitor time allocation, time spent, logged time etc.
  • Provide training to the linguists (on tools, processes, responsibilities etc.)
  • Manage the linguist community, monitor their performance, supervise them, identify where correction is needed and follow up accordingly
  • Provide support, advice, guidance to the linguists in their daily tasks
  • Ensure consistency across the program, suggest and share best practices
  • Initiate process improvements, develop the program further
  • Provide support and partnership to the program counterpart on the client's side
  • Interact, communicate and collaborate with various stakeholders - regular meetings, sync-up calls, status updates etc.
  • Status reporting customized to clients needs
  • Provision of business intelligence, quality & productivity metrics customized to clients needs
  • Running project kick-offs and post-project analysis initiatives
  • Hosting conference calls between translators and reviewers
  • Working with the client, reviewers and translators on quality improvement initiatives
  • Central handling of queries and support requests
  • Capacity planning for internal & external resources

​Desired Skills AND Expertise

  • Degree or Masters in Translation, Business or relevant field
  • A minimum of 3 years project management experience working in Localization
  • Experience managing a team of onsite and offsite linguists
  • Excellent communication and interpersonal skills
  • Problem solver with excellent planning and organizational skills
  • Excellent attention to detail and customer service skills
  • Ability to work under pressure in a deadline driven environment
  • Fluent English plus a minimum of 1 other language is advantageous
  • Excellent financial awareness, enthusiastic and hard working
  • Knowledge of standard CAT packages (Trados, SDLX, Catalyst etc)
  • Knowledge of GMS systems
  • Advanced knowledge in Excel (formulas, macros, etc.).