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Junior Project Manager - Dublin
Dublin, Ireland
Global Operations
Full-Time

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The Role 

The duties and responsibilities of a Project Manager involve all standard aspects of interfacing with client companies, scheduling and costing projects, and also. The SPM is responsible for the successful completion of a project from beginning to end. This PM position will interact with linguists, other PMs and specialized roles in the team as well as client contacts around the globe.Our team works as a global team, with PM support covering all time zones. We work hard to train and develop our resources and maintain very low turnover as compared to the industry standard.


RESPONSIBILITES

  • Focus on building community with client contacts, core team and linguistic resources
  • Ensuring that the client receives superior standards of project management and customer service at all times
  • Status reporting customized to client needs
  • Delivering all projects on time and within budget in accordance with client requirements;
  • Troubleshooting and helping to set standards and processes and continually making recommendations to improve process and maximize efficiencies where possible
  • Central handling of queries and support requests
  • Interacting with language partners and in-house teams
  • All other tasks associated with project management
  • Assist with onboarding new clients
  • Daily monitoring of client requests
  • Daily follow up requests from other PMs for specific projects
  • Working with Vistatec specific applications
  • Learning, working with and basic troubleshooting of internal and client specific tools
  • Query delegation
  • Documenting processes, implementing improvements to training materials

     

DESIRED SKILLS & KNOWLEDGE

  • Bachelors in Translation, Business or relevant field
  • Excellent communication and interpersonal skills
  • Minimum of 2 years experience within Localization or Translation
  • Problem solver with excellent planning and organizational skills
  • Excellent attention to detail and customer service skills
  • Ability to work under pressure in a deadline driven environment
  • Excellent financial awareness, enthusiastic and hardworking
  • Experience developing, documenting and organizing process documents
  • Willingness to travel for training and/or client visits
  • Mid-Level experience using Word, Excel, Powerpoint, Outlook and Calendar

 

Preferred qualifications

  • Working in a quality certified environment also a plus (ISO, etc.)
  • Experience working in cooperation with other remote workers
  • Experience working in quality review side of business
  • Multilingual